Family Support

Family Support Program: Providing Advocacy for our Families

Understanding the importance of supporting and partnering with parents for children to thrive, our strength-based Family Support initiatives are integrated into all of our work. From a parent’s first contact with Stars, our staff serves as a resource.

Our Family Support Program has the following components:

Family Involvement

Daily contact with parents builds trusting relationships.

Teachers meet with new parents within six weeks of enrollment, and then every six months to review children’s progress and develop goals together.

Annual questionnaires solicit feedback from parents.

Our centers host a variety of family events including breakfasts, exhibitions and performances.


Our social workers become familiar with all of our children as a result of their regular visits to each center and family child care homes, providing staff and parents with effective strategies for helping children with difficult behavior and developmental concerns.

When needed, social workers help families access counseling and mental health services.

Our Family Partner is an advocate for our families and helps identify and access community services.

Parent Education

We have a structured “teaming process,” facilitated by our social workers, involving program staff and parents in the creation and review of individual plans with clear outcomes, activities and time frames.

Our ongoing communication promotes positive parenting practices and strategies for school success.

Our literacy initiative, Reading Is So Exciting (RISE) hosts multiple family events each year to inform parents about strategies that promote literacy. Our innovative home/school literacy activity kits called HomeLINKS supports classroom learning with at-home activities designed to engage parents in their child’s early literacy skill development.

One of our social workers facilitates a series of grandparent/kinship workshops that focus on building support networks for those raising a child. Read more about it:

South Shore Stars is a Beacon of Hope for Children and Their Families